Elavon, Merchant Services Elavon

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Data Protection & Privacy Statement

We are concerned with the protection of your privacy and this also applies for the handling of your data during your visit of our website.

The handling of your personal data, in particular on which data we collect and analyse and how such data is used, is as follows.


With regards to the new requirements on Cookies following the amendment of the e-Privacy Directive, Elavon is working towards compliance with the new rules.

Cookies are small text files placed on your computer and are commonly used on the internet.

We use them to:

We do not use cookies to track your use of the internet after you leave our sites, nor do we store any personal information in them that others could read and understand.

We use two types of cookie:

Session cookies - these are temporary and are deleted as soon as you close your browser.

Persistent cookies - these are stored on your computer until they expire or you remove them.

Persistent cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent cookie will prevent you from being asked to complete the same survey every time you visit the website.

Third party cookies - We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a cookie on your computer. However it would not contain any personal information that others could read and understand.

We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites. Again, the cookie would not contain any personal information that others could read and understand.

Accepting or rejecting cookies

You can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions.

Please note that some parts of our website may not function properly if you reject cookies.

Further information about cookies

The Interactive Advertising Bureau is an industry body that has produced a series of web pages, which explain how cookies work and how they can be managed.

Transfer of Personal Data to Third Parties

Any information you supply may be stored and processed on computers outside of the European Union (e.g. USA), which does not have data protection laws that provide the same protections as the laws of the Member States of the European Economic Area. However, your information will be handled in compliance with this Privacy Policy and applicable laws.

We are committed to protecting your privacy during your visits to our website and recognise our responsibility to hold your information securely and confidentially.

Processing of Personal Data

Elavon will only collect, process or use your personal data upon express consent, which may be granted electronically. Your consent may be withdrawn at any time with effect for the future. Should you transmit to us personal data (such as name, address or e-mail address) for the purposes of your application for employment with Elavon or in order to receive information on the products offered by Elavon, you consent to Elavon's use of such data for the applicable purpose. Your personal data will in each case be stored until the purpose for which they were entrusted to us has been attained. If you no longer agree with the storage of your data before that time or if such data has become incorrect, they will be deleted or, as the case may be, corrected, according to your instruction.

The data will principally be stored by Elavon.

If you have questions relating to the processing of your personal data on this website please contact us.

Automatically Collected Information and Its Anonymity

In general, you can access the Elavon website without providing personal information. Your visit to the Elavon website will be logged, which will include the collection of the following data only:

The stored information will only be used to determine which pages are of particular interest for you in order to improve our offer to you.

Contacting us

You have the right to request a copy of the information held by us about you. We are entitled, by law, to charge a small fee for this. You also have the right to access your data, have changed any inaccuracies in the details we hold about you, the right to object to the use of your data and the right to block any specific uses of your data, by means of a request in writing to:

Elavon Merchant Services
Meridien House
69-71 Clarendon Road
WD17 1DS
United Kingdom

or email info@elavon.com